꾸러미:
kokeb.com
다운로드:
1K
크기:
386 KB
지원되는 android 버전:
2.3.3 이상
업데이트 날짜:
2013년9월15일
This application uses Erlang C formula employed in call center applications to estimate the number of agents required to handle a projected call load at a prescribed service level. The inputs required are 1) number of calls arriving in a 15 minute period, 2) average service time in minutes for the calls during that period, 3) percent service level (i. E.
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